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ios and mac email setting issues
- Friday, 13th June, 2014
- 11:34am
Hi there
We have been working on some technical issues with emails. To help narrow down any possible issues we have disabled our ASSP anti spam. Thisa is to discount it and its settings.
There are several issues one of which is the SSL tick box in outgoing and incoming mail server settings seems to keep checking itself.
If SSL is ticked please untick it, your email will not work with SSL ticked (secure authorisation)
Here are some links to this issue so it is not just our server it is a general ios issue, that we are trying to fix.
https://discussions.apple.com/message/23536004#23536004
https://discussions.apple.com/thread/5325035?start=30&tstart=0
If you are experiencing email issues please use our email ticket service so we can address each issue in turn
Many thanks We will keep you informed
Paul
Further update to the above, we have made some changes to the way outgoing emails are pam scored which seems to have fixed some of the sending issues
If you are using ios (also applies to windows but there is a bug at the moment auto ticking this) please check the SSL tick box is unchecked.
Regards
PAul
We have been working on some technical issues with emails. To help narrow down any possible issues we have disabled our ASSP anti spam. Thisa is to discount it and its settings.
There are several issues one of which is the SSL tick box in outgoing and incoming mail server settings seems to keep checking itself.
If SSL is ticked please untick it, your email will not work with SSL ticked (secure authorisation)
Here are some links to this issue so it is not just our server it is a general ios issue, that we are trying to fix.
https://discussions.apple.com/message/23536004#23536004
https://discussions.apple.com/thread/5325035?start=30&tstart=0
If you are experiencing email issues please use our email ticket service so we can address each issue in turn
Many thanks We will keep you informed
Paul
Further update to the above, we have made some changes to the way outgoing emails are pam scored which seems to have fixed some of the sending issues
If you are using ios (also applies to windows but there is a bug at the moment auto ticking this) please check the SSL tick box is unchecked.
Regards
PAul
